Are You Charged Again for Ticket Insurance if You Sell Tickets

Monday, Apr 25th

2022 Ticket Broker Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Tickets For Less Review 5 Star Rating

Tickets For Less

5 Star Rating

  • "A+" Meliorate Business Agency rating
  • 100% Fansurance Guarantee
  • No added fees on orders
  • 8 delivery method options
  • Helpful and easy-to-reach customer service

Top Consumer Reviews Best-In-Class Blue Ribbon Award

Tickets For Less works with sports facilities, college able-bodied departments, professional teams, venues, and fans to ameliorate the live event-going experience. The company began in 2004 when the founder, Dan Rouen, had to sell his tickets to a Kansas Jayhawks game that he couldn't attend. When he made a turn a profit on them, he had the idea to start Tickets For Less where buyers and sellers can benefit each other for exciting events throughout the globe.

Solid ticket availability

The main categories featured through Tickets For Less include MLB, NFL, NBA, NCAA, concerts, and theater. Customers can search artists, teams, or venues if they already know what they're looking for. For local events, yous tin provide your location and see a list of upcoming ticket availability. Their platform is similar to what y'all'll discover through other ticket brokers - you'll run across a list of tickets from least to most expensive, a seat map of the venue with how many tickets are bachelor in each section, important delivery and venue notes, and an estimated subtotal.

No service fees - e'er

The best office and almost unique matter about Tickets For Less is that they never charge service fees. Tin can you believe it? There might be a pocket-sized delivery fee of a few dollars, but this is nothing compared to the 25% - twoscore% in service fees charged by nearly other ticket brokers. The lack of service fees here makes this ane of the nigh affordable places to buy tickets by far.

viii delivery methods

There are quite a few delivery methods for getting tickets hither. They include e-tickets, instant download, mobile e-tickets, flash seats, electronic transfer, special delivery, FedEx shipping, or local part pickup. Tickets For Less provides a helpful folio to explain how each of these options piece of work so you know exactly what to expect.

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Accessible customer service

The customer service number to reach Tickets For Less is displayed right on the top of their webpage, which we appreciate. Rather than trying to hibernate their contact information and make it hard to achieve them, Tickets For Less is readily available to assist in any mode they can. You tin either telephone call them or use their online contact form.

Store with confidence

Tickets For Less has a Fansurance Guarantee that covers v aspects of a buy:

  1. Guaranteed no-risk purchases
  2. They'll refund tickets if an upshot is permanently canceled
  3. You lot can buy with confidence
  4. Tickets are authentic and legitimate
  5. You'll receive tickets in time for the event

What's non to love?

The client reviews for Tickets For Less accident their competitors out of the water. Not only is it difficult to find a ticket banker company with an "A+" Meliorate Business Bureau rating like they have, but also thousands of customer reviews resulting in an average of virtually 5 out of five stars. People are nigh thrilled with the fact that in that location are no additional fees added, just this company also delivers as promised, makes it like shooting fish in a barrel to score groovy seats, and has a fantastic customer service team. What's not to love? Tickets For Less has easily earned our highest rating.

Ticket City Review 4.5 Star Rating

Ticket City

4.5 Star Rating

  • "A+" Better Business Bureau rating
  • 100% ticket guarantee
  • Client service available seven days a calendar week
  • Over 30 years of experience

TicketCity has helped over 1 million people purchase tickets to their favorite sports, concerts, and theater events. They provide access to over 100,000 alive events in addition to resources like parking passes, hospitality access, hotel rooms well-nigh your venue, all-inclusive upshot packages, and more. TicketCity has over 30 years of experience every bit well as an "A+" rating from the Better Business Bureau.

Find "hot" events near you

TicketCity has a large selection of ticket options that you tin discover by selecting the biggest city near you. A list of "hot" events will be shown that you can browse. You'll see the guild of upcoming events and can buy tickets direct from there. TicketCity shows you the weather in that city and gives an overview of the major venues in the expanse with a list of top-selling events and nearby cities that also have upcoming games and shows. Why not make a whole holiday of information technology?

Competitive service fees

The service fees charged on peak of ticket prices by TicketCity are industry competitive. For better or for worse, y'all'll be charged almost 25% of the ticket price in fees at checkout. For example, if you're buying an $81 ticket to a theater operation, you can expect an additional cost of $24.30 to be tacked on at the stop. This covers the business operations necessary to offer a wide selection of tickets to nationwide events.

Select seats easily

When buying tickets to an issue, a helpful map is displayed where you can hover over dissimilar sections of the venue to encounter a price range for those seats. Then you can cull the quantity of tickets you want and start browsing the cost of individual seats that are available. You'll see an estimated ship date for the tickets then yous know when you can expect them at the latest. However, some tickets come with instant download or electronic transfer that have place right away.

Best Ticket Brokers

Actuality guarantee

Once you've confirmed an society through TicketCity, their guarantee goes into place ensuring that your online transaction is rubber, your tickets will be delivered prior to your event, and they volition provide valid entry. If this doesn't happen, TicketCity volition provide the customer with comparable or better tickets than what they ordered or a refund.

Accessible customer service

There are quite a few ways to reach TicketCity's customer service if y'all need to. Their agents are available 7 days a calendar week (viii am - midnight CST) through e-mail support, live chat, or by phone. If yous can't reach them through one of those channels, TicketCity suggests messaging them on Twitter.

Refunds for canceled events

The but reason a customer would qualify for a refund through TicketCity (besides an outcome between the buyer and seller) is if the event is canceled. In this case, a refund of the buy cost will exist provided as long as tickets are returned within ten days after a refund is offered. Postponed or rescheduled events are not refunded since the tickets are valid for a after date and you cannot cancel or exchange tickets after orders are submitted.

Reliable and easy to employ

TicketCity is a reliable identify to observe tickets for all types of entertainment. They accept an "A+" rating from the Ameliorate Business organisation Agency and practiced reviews from customers. One of their potent points is their customer service, which is something a lot of people praise TicketCity for. People say the tickets and selections are often better than what can be plant through any other visitor and it'south extremely easy to utilise TicketCity'south platform. This is i of the all-time places to get tickets online.

Tickets Expert Review 4 Star Rating

Tickets Proficient

4 Star Rating

  • Sign up to receive flash sale notifications and save up to 20%
  • 100% worry-free guarantee
  • Sleek platform
  • High client ratings

Tickets Proficient is a great go-to identify for sports, concerts, and theater. They are a fan exchange marketplace that helps people get tickets far in advance or last-minute for both local and big-calibration events. Their platform is transparent and like shooting fish in a barrel to employ, making this a favorite option for many people wanting to rapidly buy tickets online.

Intuitive platform

Using Tickets Skillful'south platform is intuitive. If you're hoping to score tickets to something specific, you lot can easily type in the artist, venue, or team into the search bar and get a listing of options correct abroad. The platform volition also utilize your location (or y'all tin manually provide it) to prove you a listing of upcoming events nearby. We found everything from minor theater productions to big college games.

Easy to understand ticket info

Once you lot click on an event you want to attend, Tickets Expert will show a list of available tickets past row and department and how many tickets are available at a given cost. Everything is displayed in order from least to most expensive and you tin can view where your seats will be on a map to run across how close you'll be to the stage. Customers can see the commitment method for their tickets and read important data nigh the venue they're attending before heading off the effect.

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Sign upwards for flash sale notifications

The service fees through Tickets Adept are comparable to other retailers. They're not fun, just everyone has them. They are closer to 25% of the ticket price, which is slightly lower than what nosotros've seen through some other ticket brokers. If you want the risk to salve on tickets, you tin sign up with your email address through Tickets Expert to get flash sale notifications and the chance to save upwardly to 20%.

Worry-costless guarantee

All your purchases are backed by Tickets Adept's 100% worry-complimentary guarantee. This states that your order will exist refunded if your social club was accustomed only not delivered, the society was accepted but non delivered in time for the event, the tickets are not valid for entry, or the event is canceled and not rescheduled.

High client satisfaction

Nosotros weren't able to find a Improve Business Agency accreditation or rating for Tickets Adept, only we were impressed past their customer reviews. Information technology'south non uncommon to hear that people take used Tickets Expert multiple times and had a good experience with every buy. People say it's fast and easy and you get exactly what you paid for. Overall this seems like a reputable and reliable place to buy tickets, and then we've given them ane of our highest ratings.v

StubHub Review 4 Star Rating

StubHub

4 Star Rating

  • "A-" Improve Business concern Agency rating
  • 100% guarantee
  • Largest online ticket marketplace in the globe
  • Easy-to-employ platform

StubHub has been a well-known place to buy and sell tickets for over 20 years. They span over ninety countries throughout the world and provide opportunities for people to attend concerts, theater, sporting events, and other live amusement. Headquartered in Draper, Utah, StubHub is the largest ticket marketplace in the world. Unfortunately, they struggle with customer satisfaction and have some piece of work to do in this regard.

Millions of alive events

StubHub provides tickets to millions of events. They have a cost alert tool that helps you detect live entertainment that's within your upkeep, then you can savor a show without breaking the bank. Whether it'south sports, concerts, theater, or comedy, yous can quickly find something you're excited about through StubHub'southward easy-to-use online platform. You can search past city and dates to run into upcoming shows.

Easy purchasing

When you click on a performance or game you lot're interested in attention, StubHub will let you view a full schedule of the dates, times, and locations of each event. You tin can then choose the number of tickets you need, view all the pricing options in conjunction with a seating map, and fifty-fifty check for additional items like parking passes. You can opt for physical tickets in the mail or at will-call, print-at-dwelling tickets, mobile tickets, or mobile transfer tickets.

Varying ticket prices with fees

Ticket prices are adamant by sellers, and then they vary based on what the individual feels their seats are worth and the expanse of the venue yous're seated in. They may or may non match the price listed on the actual ticket, which is normal when buying from a ticket marketplace. On top of the price of tickets, StubHub charges service and fulfillment fees. Fulfillment fees are minimal and merely add up to a couple dollars. Service charges on the other hand are usually virtually 27% of the ticket price here.

Best Ticket Brokers

Guaranteed tickets on time

With their FanProtect guarantee, StubHub guarantees every lodge 100%. They ensure valid tickets or y'all get your money dorsum. In improver, they promise yous'll get your tickets in fourth dimension for your effect and if it is canceled, they'll requite you lot 120% credit or provide the option for a total refund.

Skilful BBB rating

StubHub is accredited through the Better Business Agency (BBB) with an "A-" rating. In 2020, they were nether criticism by the Canadian Competition Bureau (CCB) over misleading price claims. Substantially, they were offering low prices that could not be attained because of their mandatory fees in addition to the prices they advertised. StubHub was ordered to pay a $1.3 meg penalty and ensure that their ticket prices include all mandatory fees. That being said, they still have a good standing with the BBB.

Save yourself some problem

Where StubHub falls short is in their customer satisfaction. Their BBB page has over 380 customer reviews with an boilerplate of one star. Thousands of reviews elsewhere online reverberate this poor quality as well. Some frightening reports of people ownership tickets only to be turned downward at the door because they aren't valid or buying tickets that never arrive in their inbox hours before a show are just a few of the reasons StubHub isn't the nigh trustworthy company. Despite their guarantee, it seems to be an result for people to work through these bug. It hasn't always been the case that StubHub has so many issues, only in contempo years they made some changes that seem to have led them downhill. To save yourself a lot of trouble, don't carp with StubHub.

Ticket Distributors Review 3.5 Star Rating

Ticket Distributors

3.5 Star Rating

  • 100% money back guarantee
  • 24/7 customer back up
  • Easy-to-use platform

Ticket Distributors is based out of Fort Worth, Texas and has been in business concern since 2002. This is an intermediary market between buyers and ticket sellers that prides itself in offering premium tickets to major events, even if they are sold out. Ticket Distributors boasts over 10 one thousand thousand tickets in their inventory and says its prices are lower than most companies in the industry.

Find local events

A wide range of sports, concerts, and theater tickets are sold through Ticket Distributors. Yous tin can search past artist, squad, or venue to find exactly what you're looking for or browse events well-nigh you. Tickets are listed in gild of the soonest events to the ones the furthest out. Nosotros noticed that there were usually between 5 and 25 tickets available for whatsoever given issue near usa, which at the fourth dimension happened to be smaller venues and events like school theater productions, college orchestra performances, hockey games, or lesser-known bands. Then once again, Journeying was playing nearby at a bigger venue and Ticket Distributors had over 300 tickets available to that event.

Easy to find seats

Once you discover the event you're interested in attending, yous can view a calendar and run into highlighted regions of the venue where seats are even so available. When yous hover over them, information technology volition testify the prices for those seats and how many are available. Some tickets have to be purchased in quantities of 2 or 4, merely sometimes you can cull between one and 8 depending on the seller. When y'all're ownership more than than i seat, they'll be together unless otherwise noted.

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Applicable service fees

At that place is a service fee for all tickets, merely it'due south dependent on the price of the overall tickets, and so if y'all're going to a small event, you might pay equally trivial every bit $3.50 per ticket. For a $200 ticket to an event, the service fee might exist closer to $60. Customers accept complained nearly high fees here and it has probably deterred some people from buying tickets.

Money-back guarantee

You'll receive a 100% refund from Ticket Distributors if your order was accustomed but never delivered by the seller or if it didn't make it in time for you to nourish the effect. You'll too get your money back if the tickets yous received were not valid for entry or if the event you were attention was canceled altogether. Customer service is available 24/seven at Ticket Distributors either by telephone or e-mail to get refunds taken intendance of.

Use for price comparison

Nosotros institute that Ticket Distributors is not registered with the Improve Business Agency. In improver, it's very difficult to observe feedback from customers about this company, which we don't dearest. We aren't concerned that this isn't a legitimate place to purchase tickets, but they just don't seem to stand out in a higher place their competitors in whatsoever way. We recommend checking out this site for price comparison purposes. It might non be the best go-to place for ownership tickets online, but it's non a bad option for checking to see if you can find a lower cost than what'southward available elsewhere. With Ticket Distributors' service fees that might not exist the instance, simply it doesn't hurt to look.

Ticket Club Review 3 Star Rating

Ticket Club

3 Star Rating

  • Save upwards to xx% with flash sale notifications
  • 100% guarantee
  • Military, students, and commencement responders get free membership

Ticket Club is a secondary ticket exchange plan to aid members save money on tickets without having to pay service fees. The company boasts that their prices are oftentimes between 10 - 20% lower than their competitors. Y'all'll find tickets for sports, concerts, and theater here.

Standard shopping procedure

To find tickets through Ticket Club, you tin either search for them at the tiptop of the website or provide your zip code to meet what local events are happening near you. First, you'll need to specify how many tickets yous desire so yous tin view a map of available sections to see how pricing compares between different areas of the venue. In one case you choose a cost point that you're okay with, you'll meet an estimated subtotal, delivery method, and any notes you lot need to be aware of before heading to the event. A appointment of delivery volition also be provided and then yous know when you can anticipate the arrival of your tickets.

No individual seats listed

Something a lot of people complain virtually is the fact that you can't meet individual seat numbers when you're ownership tickets through Ticket Club. The visitor says this is because numerous people are shopping on their website at the same fourth dimension and they want to avoid people trying to purchase the same seats at the aforementioned time as someone else. All you tin can see are section and row numbers (which is the norm with about all ticket brokers). Luckily, as a full general rule of thumb, Ticket Order guarantees that multiple ticket orders volition be side-by-side.

Year-long memberships

The only style to avert service fees when checking out through Ticket Club is to go a member. The price is $49.99 for the first twelvemonth and then $9.99 every yr after. Ticket Club says that the membership fee usually pays for itself with the first purchase. If you attend a lot of events throughout the year y'all could be saving hundreds or even thousands of dollars by scoring low ticket prices and avoiding the extra fees. War machine, students, and first responders go free memberships to Ticket Club.

Best Ticket Brokers

Delivery fees on all orders

Even though yous're fugitive service fees, all tickets come with a delivery fee. Regardless of whether tickets are sent electronically or picked upward, the fee exists to "help fund the maintenance of the system that ticket sellers utilise to provide electronic mail tickets to customers."

Sign upwards for email alerts

If you're willing to requite over your email address to Ticket Gild to be on their flash sale listing, you could relieve upwards to 20% on tickets.

All sales are final

The refund policy on tickets from Ticket Club is similar to what y'all'll run into through other companies in the industry. All sales are terminal and the simply time refunds are given is if an consequence is canceled or the seller fails to provide the heir-apparent with tickets in time to attend. Postponed or rescheduled events don't qualify for refunds if the original tickets are still valid for entry.

Average option

Ticket Guild is non accredited by the Better Business Bureau (BBB) and also has a poor "F" rating from them. The reason for the low rating is their failure to reply to 6 client complaints. On the flip side, Ticket Club has average reviews from customers. They aren't all bad like y'all might expect based on their BBB contour. Some people say they take no issues working through Ticket Club and are thoroughly pleased with their service. It'due south not uncommon to read of "seamless" orders, though there are a few people who have had issues with ticket commitment and felt scammed past the whole process. The bulk of people seem pleased with Ticket Club, which makes us believe this is non the best or the worst identify to buy effect tickets. Nosotros've given them an average rating.

Vivid Seats Review 3 Star Rating

Brilliant Seats

3 Star Rating

  • Recent customer reviews are positive
  • 100% buyer guarantee
  • Over 100 million tickets sold
  • Lots of filter options to narrow downward events

Vivid Seats' slogan is, "Empowering every fan to get to the alive events that shape their near vivid moments and memories." And that about sums up their purpose. They've sold tickets to over 1 million events and over 100 million tickets. Some of their partners include ESPN, NBA, the San Francisco 49ers, Tennessee sports, and RollingStone. Vivid Seats features a helpful blog about major upcoming shows, how to watch, and their schedules.

Easier to notice major events

When shopping for tickets through Vivid Seats, we noticed that they make information technology easiest to observe large-calibration events. Major artists like John Mayer, Journeying, and the Ring CAMINO were featured, even though they weren't the primeval performances. Information technology's not necessarily hard to find local games and shows through Vivid Seats, merely it'south a little less intuitive than it is through other ticket brokers. Once we found a list of events near us, we could sort them by engagement, category, type, time, and venue.

Find out service fees at checkout

We institute a skilful range of ticket prices and seating options through Vivid Seats. They are transparent about costs, ticket commitment method, and the health and safety protocols customers need to be enlightened of at the venue they'll be attention. Subsequently providing your payment type and billing address, you're shown the service fee on the ticket. We noticed they're by and large between 20% and 25% here. There are also delivery fees based on the method beingness used.

Heir-apparent guarantee

The 100% buyer guarantee from Brilliant Seats ensures customers that they'll receive full customer intendance and their transactions are rubber. Tickets will exist delivered earlier the event takes identify and all tickets are valid and accurate. Orders are guaranteed to be accurate and in the example of an event cancellation, Vivid Seats will refund your ticket cost.

Best Ticket Brokers

Email or alive chat customer service

The "Contact Us" folio on Bright Seats' website doesn't provide a telephone number, which we don't love. Rather, you tin select from a dropdown list of bug like ticket purchasing, questions about when you'll receive tickets, problems with an order, and more. If y'all need firsthand assistance with an event happening in the next 24 hours, there is a separate button you tin can select for more urgent help. Here you tin chat with an agent that's available from 8 am - 12 am CST.

Working through issues

The Better Business Bureau gives Vivid Seats a "B" rating, which isn't terrible. Even so, the BBB besides posted an alert about a pattern of complaints that have been brought against the company. They describe issues regarding their buyer guarantee, accessing tickets, and customer service. Vivid Seats responded to these complaints by saying they have refunded millions of dollars of tickets to customers for canceled events and offered the option for a 110% credit to give them more than bang for their buck.

On the upward and up

Brilliant Seats has thousands of reviews from customers, which shows that they're a widely used platform. But nosotros wish these reviews were higher. We trust that this visitor is working hard to resolve many of the bug that they've been dealing with over the last couple of years, but they nevertheless have a lot of work to practice. They've recently had a lot of good reviews from people maxim that customer service was attentive and worked hard to get them good deals, take intendance of concerns, and make sure their seats were exactly what they wanted. Their reviews are withal average, but this company is on the upward and up. We expect to see this ticket broker motility upward in our rankings in the future if that trend continues.

Ticket Liquidator Review 2 Star Rating

Ticket Liquidator

2 Star Rating

  • Tickets backed by 100% guarantee
  • Over 100,000 ticket events bachelor
  • Sleek, easy-to-use platform

Ticket Liquidator aims to be a one-terminate shop for tickets to top shows, games, and live entertainment that has everyone talking. They've been in the ticket brokering business since 2003, based out of South Windsor, Connecticut. Ticket Liquidator is as well known under the company name Ticket Software, LLC too equally Ticket Network Direct. Their secure website features concert, sports, and theater tickets locally every bit well as throughout the United States.

Search locally or by popular entertainer

Ticket Liquidator'southward website is clean, professional, and straightforward. Right away you'll exist able to encounter a listing of pop artists and entertainers like Garth Brooks, Kevin Hart, Duran Duran, Pearl Jam, and Monster Jam that you lot can browse tickets for throughout the country. Yous could as well search directly for the upshot you want to attend or enter your zip code to see a calendar of upcoming events nearby.

Pay attention to delivery methods

For each event yous're interested in attending, you can view a map of the venue and see how many seats are bachelor and where they are. Specific seats are non listed, just you tin can see the section and row. You're guaranteed to get seats together if you're ordering more than one ticket. You'll either receive your tickets through instant download, etickets, FedEx delivery, or have them left at will call. The delivery type for each ticket is listed for you to view before purchase.

Best Ticket Brokers

Hefty service fees

Similar most ticket brokers, Ticket Liquidator charges service fees. To give you an idea of what to expect, nosotros were charged $70 in non-negotiable service fees for a $227 ticket. The service fee was $24 for $76 tickets. No service fees are fun to pay, but the ones here seem specially high. If your ticket delivery is through local selection-up or volition call, y'all'll be charged an additional $15.

Four promises, 1 guarantee

There are four promises that Ticket Liquidator makes customers nether their 100% guarantee. The first is that all tickets are legitimate and valid for entry. The second is that all delivered tickets will be the aforementioned, equal, or better than what was originally requested. Third is that customers will get tickets earlier the event itself. And lastly, refunds will be issued if an event is permanently canceled. These are reassuring promises, only unfortunately many customers claim there have been times when Ticket Liquidator did not honor them completely.

Nightmare reviews

Ticket Liquidator is not accredited by the Better Business Bureau, but their parent visitor, Ticket Software, LLC does. Unfortunately, it'due south a "C-'' rating, which isn't bully. They accept over 70 customer reviews that only effect in a one.25 out of 5-star rating. In add-on, they take hundreds of other poor reviews from buyers because of awful customer service, cleaved links to claim tickets, non being able to transfer tickets, not getting refunds after canceled events, loftier fees, and other issues that cost customers coin. All of these scenarios are nightmares when dealing with expensive tickets, so we practice not recommend going through Ticket Liquidator.

Ticketmaster Review 2 Star Rating

Ticketmaster

2 Star Rating

  • Over 45 years of feel in ticketing
  • Access tickets to all major venues and events
  • Get early access tickets through American Limited

Ticketmaster is 1 of the outset places a lot of people recall of when buying tickets to a concert, theater performance, art show, or sporting result. They were founded in 1976 in Phoenix, Arizona and sold their commencement tickets for an orchestra concert at the University of New Mexico in 1976. They now sell tickets internationally and partner with big companies like American Limited, Allianz, and ParkWhiz.

Create a gratuitous account

Yous tin scan events through Ticketmaster past providing your metropolis or null lawmaking, searching specific dates, or just looking up schedules for a favorite artist, venue, or event. You could likewise create an account through Ticketmaster to notice recommended events based on tickets you've purchased in the by. You'll accept to have an account to purchase tickets here besides as receive and view/employ them. If y'all're an American Express card member, y'all'll get exclusive early on access to large events through your account as well.

Generally deals with major venues

Ticketmaster has a good list of local events near us, but we noticed they mostly have tickets for major venues. Some of their competitors had ticket listings for small local theaters and school performances, just Ticketmaster didn't list whatsoever of those.

Less than helpful seating maps

Nosotros thought it was odd that when you click on tickets for an event, you aren't always shown a map of the venue. Even for some big venues and popular events, they display a photograph of the sport or concert rather than showing a seating map. For the events that do list a map, we wish you could hover over the different sections to see price ranges and compare. Instead, you but have to ringlet through a list of bachelor tickets and their individual prices. Specific seat numbers are provided after purchase, and you are guaranteed seats together if y'all're purchasing more than one ticket.

Best Ticket Brokers

Painful service fees

Similar almost all other ticket brokers, Ticketmaster tacks on some less-than desirable service charges to all ticket prices. They seem to be especially high here at nearly 38% of the ticket prices in well-nigh cases. Ouch! We sympathize that to some extent these fees are needed to continue everything running smoothly behind the scenes to help buyers and sellers, only some ticket brokers charge more than than others and Ticketmaster is i of the highest.

Need more from their refund policy

All sales are final through Ticketmaster, but there are sure circumstances where refunds are immune. If your event is canceled, y'all'll go your money back. They don't mention anything almost what happens if you purchase invalid tickets, your tickets don't go far on time, or you lot never go your tickets at all. This is definitely a instance where Ticketmaster should exist refunding their customers, but they make no mention of it.

Low customer satisfaction

For how well-known and popular Ticketmaster is, we were shocked at how bad their customer ratings are. People claim they have "non-existent" customer service and accept major difficulties getting refunds from events that are canceled. We aren't surprised by this since all their interactions with customers are supposed to exist done through email and they don't make it piece of cake to find a "contact us" page. The other about common complaints come up from sellers who say it takes months to receive the coin they're owed from selling their tickets.

Problem with the law

The Meliorate Business Bureau gives Ticketmaster a "B-" rating and features over 500 reviews that come up out to an average of ane.04 out of 5-stars rating. Government action was taken against Ticketmaster in 2019 besides as 2020 forcing them to pay $14 million in fines for misleading pricing claims and unauthorized access of a competitor'south computer systems. Yikes! Needless to say, this company has some major flaws and has some cleaning up to exercise if we were to recommend them. In the meantime, stick with a higher-rated ticket banker.

TicketNetwork Review 1.5 Star Rating

TicketNetwork

1.5 Star Rating

  • 100% money back guarantee
  • Pay for tickets over time with Affirm
  • Customer service available 7 days/week

TicketNetwork is a connection to alive entertainment past providing tickets to over 100,000 sports, concerts, and theater events worldwide. The company was founded in 2002 out of South Windsor, Connecticut and hosts a leading online commutation with over $5.5 billion in ticket inventory at any given time. Buyers and sellers commutation tickets either through FedEx postal service, instant download, or e-mail.

Rapidly observe top-selling performances

Customers can shop past popular categories like pop, rock, country, festivals, hip-hop, Broadway, Las Vegas, NFL, NBA, MLB, and more than. In that location is always an updated list of new events that have recently gone on sale. They can be anywhere in the globe, but are normally summit-selling events that you lot'll want to jump on before they sell out.

Conveniently scan local events

We like that TicketNetwork sorts local, upcoming events by sports, concerts, and theater. Having them displayed this style rather than all together makes it a little easier to chop-chop observe what you might be interested in and get tickets. You can hover over seat sections on the venue map for any effect to run into how many tickets are available in a certain price range. If you lot're looking at tickets in a listing view, you can run into how many tickets are available for a certain price and read ticket details (delivery method, venue information, estimated subtotal).

Best Ticket Brokers

Pay over time

If y'all don't desire to pay for an expensive ticket upfront, TicketNetwork gives customers the option to work through Affirm, a payment plan service where y'all break upwardly your price into monthly payments over time. You'll notwithstanding take to pay interest, but y'all'll get either 3, 6, or 12 months to pay your ticket cost in total. This might be useful for some people since on top of the cost of a ticket, you'll pay service fees of almost 33% also as potential delivery costs through TicketNetwork.

Contact customer service for refunds

You can contact customer service via e-mail or telephone and they say they endeavour to answer to all inquiries within two business days. Their service center is open 7 days a week from nine am to x pm ET. They tin help y'all with placing an society or questions virtually an existing order. Client service volition also be the ones to aid yous in the event of a canceled issue where you need to get a refund. TicketNetwork has a 100% coin back guarantee that promises tickets are legitimate and will go far earlier the event. If you encounter an outcome with this, reach out to the company to become your money dorsum.

Usually referred to as a scam

TicketNetwork appears to be a straightforward, piece of cake-to-piece of work-with company that offers a wide range of event tickets. Unfortunately, few customers would agree. TicketNetwork is not accredited past the Ameliorate Business Bureau, but they practice have a "C-" rating and hundreds of client complaints that have been made over the last couple of years. Many people wish they had read reviews earlier doing business with TicketNetwork because they end upwardly stuck with overpriced tickets that are different from what was ordered, tickets don't arrive, or tickets are invalid. The amount of times TicketNetwork is referred to as a "scam" or "fraudulent" makes usa uncomfortable. Considering of this, we've given TicketNetwork a low rating.

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